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					<h2>FAQ</h2>
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<strong>How are deaths verified?</strong><br />
Deaths are verified by obtaining the death notice directly from the publishing newspaper or funeral home. There is no fee to newspapers or funeral homes to list this information with us.
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Do the notices appear on the same day the newspaper is published?</strong><br />
The information in the daily metropolitan newspapers are added to our site on the same day they are published.
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How far do your records go back?</strong><br />
We have been storing all daily newspaper death notices since December 2006.
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How many listings are there on the site?</strong><br />
Each year in New Zealand over 28,000 people die, we list no less than 98% of these deaths
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I want to list a death with you directly, can I do it?</strong><br />
No we do not accept death notices directly from any source other than the funeral director or a publishing newspaper as it is important for our site users that all information is valid and true. Please contact the attending funeral home and ask them to provide us with your loved ones details. Or contact us directly by email <a href="mailto:theteam@amemorytree.co.nz">theteam@amemorytree.co.nz</a> with any further queries.

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I am a Funeral Director, how do I send a death notice to you?</strong><br />
Please contact us by email <a href="mailto:funeralmatters@amemorytree.co.nz">funeralmatters@amemorytree.co.nz</a>, or call us on 03 385 5105. There is no charge for listing a death notice with us
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How do I get help if information about a death listing is not correct?</strong><br />
Incorrect death listings are removed from the site as soon as we are made aware of them. To list one is a breach of our terms and conditions and code of ethics; this is why we refer to the published newspaper notices or information supplied by funeral homes before listing an individual as deceased. We do view this matter seriously and will, in some circumstances, prosecute or report misuse to the authorities. 
If you have a query, contact us by emailing <a href="mailto:theteam@amemorytree.co.nz">theteam@amemorytree.co.nz</a> 
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What happens to any personal information I supply?</strong><br />
Your privacy is as important to us as it is to you! Any email address or personal information that you provide will only be used for the purpose for which you provided it and agreed upon when accepting our terms and conditions. Please read our privacy policy as it ensures your information is not shared with any third parties.
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Who operates A Memory Tree?</strong><br />
This website is privately owned and operated by A Memory Tree Limited. The offices are based in Christchurch, New Zealand and the site is currently managed by the founding directors.
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Who are the people behind it?</strong><br />
amemorytree.co.nz was founded by a couple who saw the need to help record precious memories and family stories for future generations. After a series of personal experiences they chose to focus on how to help others using current technology and went on to create A Memory Tree Limited.
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